Effective Date: 12.23.24

Introduction

Welcome to Mulami. By using our website, services, or purchasing our products, you agree to abide by the following Terms of Service. These terms govern your use of our website and services, ensuring transparency, protection, and compliance with applicable laws and regulations.

We reserve the right to update, modify, or replace these terms at any time by posting changes on our website. It is your responsibility to review these terms periodically. Continued use of our website and services after any modifications signifies your acceptance of the updated terms.

1. Use of Our Website and Services

By accessing our website, you confirm that you are of legal age in your jurisdiction or have obtained consent from a legal guardian. You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations.

You may not use our website to:

• Engage in any fraudulent, unlawful, or deceptive activities.

• Infringe on any intellectual property rights, including copyrights, trademarks, or proprietary rights.

• Transmit malicious software, spam, or other harmful content.

• Harvest or collect personal data from other users without their consent.

We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful activities.

2. Purchases, Payment, and Order Processing

When making a purchase, you agree to provide accurate, current, and complete payment and account information. Mulami reserves the right to refuse or cancel any order at our discretion, particularly in cases of suspected fraud, unauthorized transactions, or pricing errors.

Payment Methods:

We accept payments through third-party payment processors. Your payment information is handled securely, and we do not store your credit card details.

Order Modifications and Cancellations:

Once an order is placed, modifications or cancellations may not be possible. If you need assistance with your order, please contact us immediately at info@mulami.com.

3. Shipping, Returns, and Refunds

Mulami processes and ships orders in accordance with our Shipping and Return Policy. While we strive for timely delivery, shipping times may vary due to external factors beyond our control.

Returns & Refunds:

Eligible products may be returned within the timeframe and conditions outlined in our return policy. Refunds or exchanges are subject to approval and may be denied if products are not returned in their original condition and follow the guidlines of our return policy.

4. Accuracy of Information

We make every effort to ensure that the information provided on our website, including product descriptions, pricing, and availability, is accurate and up to date. However, we do not warrant that all information is error-free. We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found.

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, product images, and digital materials, is the exclusive property of Mulami or its licensors and is protected under intellectual property laws. You may not copy, modify, distribute, or use any content without prior written consent from Mulami.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Mulami. We are not responsible for the accuracy, content, or policies of third-party websites. Your interactions with third-party services are at your own risk, and you should review their terms before engaging with them.

7. Privacy and Data Protection

Your personal information is collected, stored, and used in accordance with our Privacy Policy. By using our website, you consent to our data practices and the handling of your information as outlined in our Privacy Policy.

We implement reasonable security measures to protect your data; however, we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

8. Limitation of Liability

Mulami shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services. This includes but is not limited to:

• Loss of data, revenue, or profits.

• Service interruptions, delays, or security breaches beyond our control.

• Errors, inaccuracies, or omissions in website content.

To the fullest extent permitted by law, Mulami’s liability is limited to the amount paid for the product or service in question.

9. Indemnification

You agree to indemnify and hold harmless Mulami, its affiliates, directors, employees, and partners from any claims, liabilities, or expenses arising from your violation of these Terms of Service or misuse of our products and services.

10. Termination of Services

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, if we believe you have violated these Terms. Upon termination, any outstanding obligations or liabilities incurred before termination will remain in effect.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by and interpreted in accordance with the laws of the United States. Any disputes shall be resolved through arbitration or legal proceedings in the jurisdiction where Mulami operates.

12. User-Generated Content

If you submit comments, reviews, images, or other content, you grant Mulami a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and distribute this content for marketing or operational purposes. You are responsible for ensuring that any content submitted does not violate any rights or contain unlawful material.

13. Prohibited Activities

Users may not:

• Engage in fraudulent or deceptive practices.

• Impersonate another person or misrepresent identity.

• Post harmful, offensive, or misleading content.

• Attempt to interfere with the proper functioning of the website.

We reserve the right to investigate and take legal action against violators.

14. Errors, Inaccuracies, and Omissions

Occasionally, there may be typographical errors or inaccuracies on our site. We reserve the right to correct these without prior notice. We do not guarantee that all information on our site is always up-to-date and free from errors.

15. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is the responsibility of users to check for updates. Continued use of our services after changes are made constitutes acceptance of the new terms.

16. Contact Information

For any questions or concerns regarding these Terms of Service, you may contact us at:

📧 Email: info@mulami.com